Outbound calls to any destination from your house phone, your business, or both, with unlimited plans for USA, Canada, and Puerto Rico.
MINUTES ANYWHERE FOR CALL CENTER AND SPECIAL PLANS
Large blocks of minutes at low prices for outbound calling operations; you may include functionalities to manage calls such as intelligent and predictive dialers. If you have a special requirement, we can configure it to you exact needs.
TELEPHONE EXCHANGE IN THE CLOUD (HOSTED PBX)
You may acquire a service that provides, in the CLOUD, all the services and functionalities of traditional telephony, and more; the only local equipment that you will ever need are phones that you can buy or lease from us. You will use your current Internet service.
ANYWHERE PHONE NUMBER
You can buy a telephone number so that anyone may call you locally in another country and your smartphone or your business phone rings, no matter where you are located. For your business, you have the option of a 1-800 or TOLL FREE, as a courtesy for your clients.
PHONES FOR INTERNET (IP PHONES) AND ACCESORIES
Buy or lease IP Phones and accessories for all your Internet-based telephony (VoIP), easily configurable and very reliable. Through our affiliates, we can offer the best prices and top quality.
For each phone that you select we have the exact adapter needed to connect it to the electric grid. Some models of IP Phones do not require these adapters if your local network can provide electrical power through the data lines (PoE – Power over Ethernet).
For each phone that you select we have the most comfortable and reliable headphone that will increase the user’s productivity through improvement of the ergonomic factors and high quality sound.
Our SoftPhones allow for calling through Internet from your desktop, laptop, smartphone, or tables. You can download our U-SoftPhone free of charge for individual users, or use our advanced service RVB-SoftPhone for business users.
API for SMS
In this section you can review the specifications of specialty products and service for specific applications. They have been developed by our affiliate companies with the goal of incrementing your company’s productivity within the discipline for which they have been designed.
SMS BASED WEB MARKETING (WEB-TO-SMS)
Your target audience uses text messaging (SMS) to communicate, so it makes sense to complement your marketing campaigns with SMS-based promotions. Our Product / Service TwixText ™ provides precisely that complementarity for your promotional initiatives.
This mass marketing tool allows you to create Marketing Campaigns, saving time and money, by sending Personalized Text Messages and tailoring them to your target audience; Its versatility is such that it allows you to send SMS within any context. As proof of this, we have developed an additional version to the basic one: TT LOGISTICS
This application allows you to control the movement of any object of interest through the different stages of a process. Every time the object crosses a frontier – logic or physical – TT LOGISTICS generates a SMS showing the status of the transactions and sends it to the interested parties. As an example, our “Package Tracking via SMS” has been designed specially for Courier and Delivery companies, and provides customers of those services their tracking number and an automatic follow up of their delivery using text message (SMS). This allows the customer and the company to be informed of the status of the package from origin to destination.
The use of Intelligent Dialers is almost a established norm within Call Centers due to the positive impact they have over the Agents’ productivity. Our Predictive Dialer, for example, ensures that the Agents connect to real people, a clear advantage over less sophisticated dialers. In addition to that, supervises de Agent load and the workflow of the whole Call Center and adjusts the transfer rate of the connections bases on Agent availability and other management factors.
We have many and powerful tools to increase productivity and management visibility within a Call Center. These tools allow for, among many other functionalities, a complete control and reporting over the outbound calls, agent productivity, and risks commonly associated with non-authorized utilization of phones. They provide event logging, report scheduling, and provide assistance in fraud detection. We also provide Intelligent Dialers that enhance the productivity of the calling procedure and the Agent by ensuring the Agent connects to real people and supporting Call Center management.